Amazon Interview Practice 2025 - Free Practice Questions and Study Guide for Successful Interview Preparation

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What is one of Amazon's Leadership Principles that emphasizes putting customer needs first?

Employee Empowerment

Customer Obsession

Customer Obsession is a fundamental Leadership Principle at Amazon that places the customer at the forefront of decision-making and product development. This principle highlights the importance of understanding and prioritizing customer needs, feelings, and experiences in all aspects of the business. Employees are encouraged to think from the customer's perspective, empathize with their challenges, and strive to anticipate their future needs.

Focusing on Customer Obsession drives innovation and improvements, as it fosters a culture where feedback is valued and acts as a driving force for enhancing products and services. By continually putting customers first, Amazon aims to build trust and loyalty, which are crucial for maintaining long-term connections and ensuring sustained business success.

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Operational Excellence

Data-Driven Decisions

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